Payment & Refund Policy

This Payment & Refund Policy outlines the terms related to payments, cancellations, and refunds for services booked with AMENTAG TRAVELS.

1. Payment Methods

Payments can be made using the methods communicated at the time of booking. Accepted payment options may include bank transfer, online payment platforms, or other approved methods.

2. Payment Terms

• A deposit or full payment may be required to confirm a booking.

• The remaining balance must be paid before the tour start date, as specified at the time of booking.

• Failure to complete payment within the agreed timeframe may result in cancellation of the booking without refund of the deposit.

3. Pricing

All prices are confirmed before payment and include only the services clearly listed in the itinerary. Any additional services requested are subject to extra charges.

4. Refund Policy

Refunds depend on the type of service booked and the cancellation terms provided at the time of booking.

• Refunds, if applicable, are processed after deducting any non-refundable supplier fees.

• Processing times may vary depending on banks or payment providers.

5. Cancellations by the Client

Cancellation fees may apply, especially for last-minute cancellations, in accordance with third-party supplier policies. Details of applicable fees will be communicated during booking.

6. Cancellations by AMENTAG TRAVELS

In the unlikely event that AMENTAG TRAVELS must cancel a service due to unforeseen circumstances, clients will be offered an alternative arrangement or a refund where applicable.

7. No-Show Policy

Failure to attend a confirmed tour or activity without prior notice may result in no refund.

8. Currency & Transaction Fees

Any bank or transaction fees charged by payment providers are the responsibility of the client unless otherwise stated.

9. Policy Acceptance

By making a payment to AMENTAG TRAVELS, you confirm that you have read, understood, and agreed to this Payment & Refund Policy.